FACT: The Saratoga Institute and Kepner-Tregoe, Inc report that the average cost of turnover is about 25% of the employee's annual salary plus benefits. Using the example of a 1,000 employee company with an average salary/benefit package of $60,000, the annual costs associated with employee turnover equates to approximately 2 million dollars."
 

Behaviors, Aptitudes & Attitudes

When it comes to accurately predicting employee performance, skills testing only tells you part of the story. With HRT's Identity you can evaluate a job candidates attitudes, aptitudes and characteristics to determine whether a candidate is a good fit for the job and for the organization.

  • HRT's Identity includes assessments for Cognitive Abilities, Risk-Free Profile, Sales Orientation, Service Orientation, Workplace Skills and Workplace Personality.
  • Identity brings together testing industry best practices including simplified test administration with automatic scoring, in-depth reporting with suggested follow-up interview questions, and multiple delivery options including both software-based and online testing.
  • The attitudinal scales incorporate a candidness measure that identifies those candidates that may be trying to “fake” the test.
  • Identity assessments are reliable, fast, effective and easy to use.
  • Developed specifically for the business setting by an industrial psychologist, the entire Identity testing suite is fully validated in compliance with EEOC and Federal testing guidelines.


 

Identity Test

Attitudes & Aptitudes

Test Time

Questions

       

Cognitive

  • Verbal Reasoning

  • Logical and Mathematical Reasoning

12 Minutes

40

Risk-Free

  • Trustworthiness

  • Rules Compliance

  • Drug-Free Attitude

  • Non-Violent Attitude

  • Reliability

  • Candidness

Untimed (about 10-15 minutes)

80

Sales

  • Ambition

  • Self-Confidence

  • Assertiveness

  • Stress Management

  • Helping Disposition

  • Reliability

  • Candidness

Untimed (about 15-20 minutes)

95

Service

  • Helping Disposition

  • Team Player

  • Stress Management

  • Reliability

  • Candidness

Untimed (about 10-15 minutes)

65

Workplace Skills

  • Mathematical and Verbal
       Reasoning

  • Language Skills

  • Attention to Detail

  • Analyzing Skills

25 minutes

80

Workplace Personality

  • Ambition

  • Self-Confidence

  • Assertiveness

  • Flexibility

  • Helping Disposition

  • Reliability

  • Team Player

  • Trustworthiness

  • Stress Management

  • Candidness

Untimed (about 20-25 minutes)

140

 

 Cognitive

Test Name

Identity-Cognitive

Number of Questions

40

Type of Questions

Multiple Choice

Time Limit

12 minutes

Test Description

Cognitive ability or general aptitude has consistently proven to be a valid predictor of performance and training success, across most, if not all, job functions. 

Identity-Cognitive test provides a general indication of a job candidate’s abilities with problem solving, comprehension and communication. It is also a valid gauge of an individual's training potential.  This test serves as a valuable tool for screening individuals based on cognitive abilities needed to be successful on the job.

Scales Covered

Mathematical and Logical Reasoning - Mathematical and Logical Reasoning measures the degree to which the individual is likely to reason logically and to understand and solve basic mathematical problems.

 Verbal Reasoning - Verbal Reasoning measures the degree to which the individual is likely to understand logical relationships among words, including word comprehension and association.
 

 

Risk Free

Test Name

Identity - Risk Free

Number Of Questions

80

Type of Questions

Likert Scale (see sample questions)

Time Limit

Unlimited

Test Description

Workplace violence, substance abuse and theft result in annual corporate financial losses of over $100 billion each year, making sound hiring decisions a critical bottom-line issue.  Fortunately, the degree of risk an individual brings to the workplace can be determined by measuring that person’s attitudes and behavioral tendencies along five key dimensions including drug-free and non-violent attitudes, trustworthiness, reliability, and a willingness to follow the rules. 

Identity-Risk Free assessment reveals an individual's propensity to engage in inappropriate workplace behaviors while offering insights into specific behavioral tendencies.  The test’s built-in candidness scale also provides insight into how honestly the questions are being answered.

Scales Covered

Trustworthiness - Trustworthiness measures the degree to which the individual is likely to be honest and trusting of others.  

Rules-Compliance - Rules-Compliance measures the degree to which the individual is likely to follow company policies and adhere to rules and procedures established by management. 

Reliability - Reliability measures the degree to which the individual is likely to be dependable, hardworking, and conscientious about the quality of his/her work. 

Non-Violent Attitude - Non-Violent Attitude measures the degree to which the individual is likely to respect others and not engage in aggressive workplace behaviors such as intentionally damaging company property or resorting to physical or verbal threats. 

Drug-Free Attitude - Drug-Free Attitude measures the degree to which the individual is likely to avoid illegal drug use and related problems that might impact work. 

Candidness - Candidness measures the degree to which the individual is likely to be honest in his/her responses and is therefore not trying to outsmart the test in an effort to present him/herself in a more favorable light.
 

 

Sales

Test Name

Identity - Sales

Number Of Questions

95

Type of Questions

Likert Scale (see sample questions)

Time Limit

Unlimited

Test Description

Your bottom line depends on the ability of your salespeople to persuade customers and prospects to buy your product or service.  And in today's competitive environment, sales ability is critical for a wide variety jobs, not just those with direct-sales responsibility.

 Identity-Sales assessment measures an individual's sales ability along six critical dimensions including Ambition, Self-Confidence, Assertiveness, Helping Disposition, Stress Management, and Reliability.  The test also contains a built-in candidness scale to ensure that questions are being answered honestly.

Scales Covered

Ambition - Ambition measures the degree to which the individual is likely to be competitive and driven to be the best. 

Self-Confidence - Self-Confidence measures the degree to which the individual is likely to be self-assured, is not overly affected by what others think of him/her, and is confident in his/her decisions and actions. 

Assertiveness - Assertiveness measures the degree to which the individual is likely to assert him/herself, speak his/her mind, and enjoy taking control (when appropriate) in group situations. 

Helping Disposition - Helping Disposition measures the degree to which an individual is friendly and is likely to go out of his/her way to assist or help customers and/or co-workers. 

Stress Management - Stress Management measures the degree to which this individual is likely to demonstrate patience and stress tolerance during times of conflict with customers and co-workers and in other stressful work-related situations. 

Reliability - Reliability measures the degree to which the individual is likely to be dependable, hardworking, and conscientious about the quality of his/her work. 

Candidness - Candidness measures the degree to which the individual is likely to be honest in his/her responses and is therefore not trying to outsmart the test in an effort to present him/herself in a more favorable light.
 

 

Service

Test Name

Identity - Service

Number Of Questions

65

Type of Questions

Likert Scale (see sample questions)

Time Limit

Unlimited

Test Description

In today’s highly competitive marketplace, most businesses are able to provide quality products at competitive prices.  This makes excellent customer service a critical success factor in today's organizations. Your employees’ service orientation and customer service skills can mean the difference between success and failure in your organization.

Identity-Service assessment measures an individual's ability to engage in service-oriented behaviors. Covering skills and behavioral orientation in areas including Helping Disposition, Team Player, Stress Management and Reliability, the test also contains a built-in candidness scale to ensure that questions are being answered honestly.  This assessment can be used for job screening, or as a selection tool or to determine where additional training may be needed.  

Scales Covered

Helping Disposition - Helping Disposition measures the degree to which an individual is friendly and is likely to go out of his/her way to assist or help customers and/or co-workers.  

Team Player - Team Player measures the degree to which the individual is likely to cooperate in all aspects of his/her work relationships, including working in harmony with others to achieve a common goal. 

Stress Management - Stress Management measures the degree to which this individual is likely to demonstrate patience and stress tolerance during times of conflict with customers and co-workers and in other stressful work-related situations.  

Reliability - Reliability measures the degree to which the individual is likely to be dependable, hardworking, and conscientious about the quality of his/her work. 

Candidness - Candidness measures the degree to which the individual is likely to be honest in his/her responses and is therefore not trying to outsmart the test in an effort to present him/herself in a more favorable light.
 

 

Workplace Skills

Test Name

Identity - Workplace Skills

Number Of Questions

80

Type of Questions

Multiple Choice

Time Limit

  • Mathematical and Verbal Reasoning: 8 minutes.

  • Language Skills: 5 minutes.

  • Attention to Detail: 2 minutes.

  • Analyzing Skills: 10 minutes.

Test Description

In today's fast-paced, dynamic work environment, employees must possess an array of basic skills that can be readily transferred from assignment to assignment. Employers who hire individuals with these skills and abilities will have the competitive advantage.

Identity-Workplace Skills assessment measures an individual's competencies with the basic skills required for most jobs, from entry-level through supervisory positions.  These include reasoning, language, observation and analysis, and basic math skills.  This test can be used as a selection tool or to determine whether additional training is needed.

Scales Covered

Mathematical and Verbal Reasoning - Mathematical and Verbal and Reasoning measures the degree to which this individual has the ability to learn quickly, solve problems, and understand basic mathematical concepts.  

Language Skills - Language Skills measures the degree to which this individual can quickly and accurately identify errors in word usage, punctuation, spelling, and capitalization. 

Attention to Detail - Attention-to-Detail measures the degree to which the individual can quickly and accurately compare two strings of letters and/or numbers much like tasks that involve verifying information. 

Analyzing Skills - Analysis measures the degree to which this individual can quickly and accurately answer questions by referencing information presented in the form of a table.
 

 

Workplace Personality

Test Name

Identity - Workplace Personality

Number Of Questions

140

Type of Questions

Likert Scale (see sample questions)

Time Limit

Unlimited

Test Description

Finding the right fit between people and jobs is essential for employee satisfaction and organizational productivity. If the job requires frequent contact with customers and co-workers in a service environment, a helping disposition and team-player attitude are critical. If the job is fast-paced with frequently changing roles, then flexibility is important. 

Identity-Workplace Personality assessment measures an individual's strengths and weakness on nine personality scales.  The test can be used to select candidates, develop existing employees, or determine the managerial style that works best with an individual.

Scales Covered

Ambition - Ambition measures the degree to which the individual is likely to be competitive and driven to be the best. 

Self-Confidence - Self-Confidence measures the degree to which the individual is likely to be self-assured, is not overly affected by what others think of him/her, and is confident in his/her decisions and actions. 

Assertiveness - Assertiveness measures the degree to which the individual is likely to assert him/herself, speak his/her mind, and enjoy taking control (when appropriate) in group situations. 

Flexibility - Flexibility measures the degree to which the individual is likely to be able to adapt to change and be more open-minded than stubborn. 

Helping Disposition - Helping Disposition measures the degree to which an individual is friendly and is likely to go out of his/her way to assist or help customers and/or co-workers.  

Reliability - Reliability measures the degree to which the individual is likely to be dependable, hardworking, and conscientious about the quality of his/her work  

Team Player - Team Player measures the degree to which the individual is likely to cooperate in all aspects of his/her work relationships, including working in harmony with others to achieve a common goal. 

Trustworthiness - Trustworthiness measures the degree to which the individual is likely to be honest and trusting of others.  

Stress Management - Stress Management measures the degree to which this individual is likely to demonstrate patience and stress tolerance during times of conflict with customers and co-workers and in other stressful work-related situations. 

Candidness - Candidness measures the degree to which the individual is likely to be honest in his/her responses and is therefore not trying to outsmart the test in an effort to present him/herself in a more favorable light.
 

 
 

 
 

Testimonial

 

"HRT's testing content has proven to be a winner with our clients contributing both to our sales growth and new customer acquisitions.  We value greatly our relationship with HRT and would definitely recommend their testing products and consulting services with no hesitation." 
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Jon Haber, President

Skillcheck

Burlington, MA